Turn Every First Call Into
A Booked Job

First Call Flow automates dispatch, scheduling, estimating, and follow-up for field service businesses — so your team closes more jobs with less effort.

Request Early Access See How It Works
Built for painting, gutters, roofing, HVAC, and other field service businesses
From first call to final invoice — automated
First Call Flow connects your phone, your team, and your CRM into one AI-powered workflow.
1

Call Comes In

Your AI voice agent answers, qualifies the lead, and schedules an estimate — 24/7.

2

Team Gets Dispatched

The right estimator is texted instantly. They reply DONE when contacted. Escalations happen automatically.

3

AI Drafts the Estimate

AI generates a line-item estimate from the call transcript and site measurements. Estimator approves via SMS.

4

Client Approves

Homeowner gets the bid by text. Reply APPROVE to proceed. Deposit invoice sent automatically.

5

Job Gets Done

Crew checks in by text. Change orders go through homeowner approval. Final invoice sent when complete.

6

Reviews & Referrals

Automated follow-up requests reviews, asks for referrals, and re-engages past customers seasonally.

Everything your office manager does — automated
Built on n8n, Postgres, and Retell AI. Runs in the background so your team stays focused on the work.
📞

AI Voice Agent

Answers calls, qualifies leads, and schedules estimates with a branded greeting for each of your business lines.

📲

SMS Dispatch

Texts the right staff member the moment a lead comes in. Keyword replies (DONE, SKIP, SCHEDULED) update the CRM automatically.

🤖

Hermes AI Office Manager

Staff text Hermes in plain English — "send the bid to John Smith" — and it executes. No app to learn.

📋

AI-Assisted Estimating

Pulls call transcript, site measurements, and your pricing to draft a line-item estimate in seconds.

⚠️

Escalation Engine

Automatically alerts the owner if a lead goes uncontacted, then reassigns — no lead falls through.

🏢

Multi-Brand Support

Run multiple brands from one team. Each brand has its own number, voice agent, and SMS — shared staff pool.

SMS Messaging — Consent & Opt-Out Information

First Call Flow sends automated SMS messages to field service business operators and their customers as part of our platform services. Messages include job dispatch notifications, appointment confirmations, estimate approvals, and operational updates.

Opt-in: SMS messages are sent only to individuals who have provided explicit consent through our platform onboarding, a signed service agreement, or a web form with a clear opt-in statement.

Opt-out: You can stop receiving messages at any time. Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages will be sent.

Help: Reply HELP for help, or contact us at hello@firstcallflow.ai.

Message frequency: Varies based on job activity and your account settings.

Message & data rates may apply.

Ready to automate your first call flow?

We're onboarding field service businesses now. Get early access.

Request Early Access